Tuesday, March 19, 2013

Two Days Two Outages #shithappens twice



Google Drive goes down for some users; issue fixed

If you faced issues accessing Google Drive sometime back, blame it on a disruption that plagued the service. As per Google's Apps Status Dashboard, a significant number of users faced issues accessing Google Drive following a service disruption. In an update provided at 3/18/13 8:40 PM (PDT), Google wrote, "We're aware of a problem with Google Drive affecting a significant subset of users. The affected users are unable to access Google Drive. We will provide an update by 3/18/13 9:40 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change."

Power disruption affecting US-West Data Center (Irvine, CA) Posted (March 19th, 2013 at 3:01 pm PST) by andrea

We are currently experiencing power disruption in our US-West Data Center (Irvine, CA). Our system engineering and data center operations teams are looking into the cause. We will update this post as soon as we have more information. We apologize for the inconvenience this is causing.

Update March 19th 7:19pm:Our data center provider is also initiating emergency maintenance on the UPS system that caused the initial power outage. This maintenance is scheduled to be complete at 11:55pm pacific time. We don’t anticipate problems to stem from this, but are bracing for issues, should they pop up.

Update March 19th 6:30pm: As of now we have two network devices, that handle traffic internal to the data center, that are down. One main one, and one backup. Our vendor has said, that BOTH devices were fried during the power outage, and are suggesting we RMA BOTH of them. We are in the process of deploying a spare to that location and we estimate that will take 1-2 hours. We will continue to update as we get more information.

Bottom Line: Shit Happens!! We do apologize for the inconvenience.